Terms & Conditions

These terms and conditions give you all the information you need when buying from us online. Please also read our Privacy Policy and Returns Policy. These terms may change from time to time, so please check before making any purchase.

Website Information

• We aim to keep all product details and pricing accurate.
• Colours may vary based on your screen settings.
• Images are for illustration purposes only.
• We cannot guarantee the site is free from viruses.

Product Availability

All products are subject to availability. We may stop selling items without notice.

Orders & Acceptance

Your order is an offer to purchase.

Confirmation email = order received (not accepted).

Order is accepted only when dispatched.

Payment & Pricing

• We accept major debit/credit cards and PayPal.
• Payment is taken at checkout.
• Prices include VAT (delivery excluded).

Delivery

• Estimated delivery: within 14 days
• Maximum delivery: 30 days
• Dates may change due to unforeseen issues

Important Delivery Info

• An adult must be available to receive delivery
• Products must be checked and signed for
• We do not assemble or unpack items

Damaged Items

Please report any damage immediately and keep the product for inspection. We will replace or refund where applicable.

Returns & Cancellation

Our 30-day “no quibbles” guarantee allows returns in original unopened condition.

• Opened items only accepted if faulty
• Return cost is customer responsibility
• No exchanges available

Liability

Our liability is limited to the purchase price of goods. We are not responsible for indirect losses.

Legal & Privacy

These terms do not affect your statutory rights. Please read our Privacy Policy for data usage.

Governing Law

These terms are governed by the laws of England and Wales.